Privacy & Data Protection
This Privacy Policy explains how BetNjet Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and aim to handle personal information carefully. Please read this page to understand what information may be collected and the choices available to you.
Information we collect
The information we collect depends on how you interact with BetNjet Casino. It may include details you provide when creating or managing an account, contacting support, making a payment or completing an identity check.
Personal and account data
Personal data may include your name, date of birth, contact details, address, account credentials and information supplied during verification. We may also keep records of communications with our support team and information you provide to resolve an account or payment query.
Technical and activity data
When you visit the website, we may receive technical information such as your IP address, device and browser details, general location information, access times and pages or features used. We may also record account activity, including sign-in events and actions taken while using the services. This helps us operate the website and protect accounts.
Transactional data
Transactional information may include deposits, withdrawals, payment method details, transaction dates and amounts, and related account records. We do not intend to collect full payment credentials where these are handled directly by a payment provider. The information available to us can depend on the method used.
How we use information
We use information to create and administer accounts, provide requested services, process transactions, verify account details when required, respond to enquiries and maintain accurate records. We may also use it to detect suspicious activity, enforce our terms, troubleshoot technical issues and improve the reliability and security of the website.
Information storage and protection
We use security measures intended to protect information from unauthorised access, loss, alteration or disclosure. Access to personal information is limited to people and service providers who need it for relevant operational purposes. No online service or method of storage can be guaranteed completely secure, so we encourage you to keep your login details private and contact us if you believe your account has been accessed without permission.
We retain information for as long as it is needed for the purposes described in this policy, including account administration, transaction records, security and the resolution of disputes. Retention periods may depend on the type of information and the circumstances.
Cookies and tracking technologies
BetNjet Casino may use cookies and similar technologies to support essential website functions, remember settings, maintain sessions and understand how the website is used. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
Sharing information
We may share relevant information with third-party providers that support services such as payment processing, identity checks, hosting, security and customer support. These providers receive information needed for their services and are expected to handle it appropriately. We may also disclose information where necessary to protect accounts, address suspected misuse or meet applicable obligations.
Your privacy rights
Depending on the circumstances and applicable law, you may have the right to request access to personal information we hold about you, ask us to correct inaccurate details, or request deletion of information. You may also raise an objection or ask us to restrict certain uses. Some records may need to be retained for account, security or transaction purposes. Contact our support team to make a privacy request; we may ask for information to confirm your identity.
Changes to this policy
We may update this Privacy Policy when our practices or services change. The current version will be available on this page. Please review it periodically to stay informed about how BetNjet Casino handles personal information.